Terms of Service

Passport Photo Wiz is run by Sujeet KC, a sole proprietor based in Coquitlam, British Columbia, Canada (“we”, “us”). You can reach us at [email protected].

Passport Photo Wiz is independent photo software. It is not affiliated with, endorsed by or acting for any government, passport office, embassy or consulate. We don’t submit applications or photos to anyone. Whether a photo is accepted is decided only by the authority that receives it.

• Free editor: crops and sizes photos to passport and visa specifications and lays them out for printing. It is free to use.
• Pro for businesses: a paid subscription that adds automatic fitting, a photo check before printing, per-country background and print settings, and an ad-free editor.
• Photos are processed in your browser and are not uploaded to our servers. See the Privacy Policy.

We try hard to make photos that meet each country’s rules, but we don’t guarantee any result, and you use the photos at your own risk:

• The photo sizes and rules on this website come from official sources, but they can change without notice, can be applied differently by the office that receives the photo, and may contain mistakes. Always check the official requirements for your document.
• Automatic fitting, background replacement and the photo check use AI models that can make mistakes, for example with lighting, shadows, glasses, hair, expressions or backgrounds.
• A photo made with Passport Photo Wiz, including one that passed the photo check, can still be rejected. Whether it is accepted is decided only by the authority that receives it.

• Check that each photo meets the current requirements of the country and document it is for before you print or submit it. The photo check catches common problems but cannot guarantee acceptance.
• Use the service only for lawful purposes, such as making photos of yourself, or of customers who have asked you to.
• If you use Pro for a business, you are responsible for how your business handles its customers’ photos, for checking each photo before you give it to a customer, and for anything you promise your customers, such as that a photo will be accepted.

• Plans: US$19 a month or US$190 a year, plus any applicable tax. Checkout may show the price in your local currency.
• Free trial: Pro is free for 7 days from your first sign-in, with no payment details needed. When it ends, Pro switches off until you choose a plan; nothing is charged automatically. One trial per account.
• Billing and renewal: subscriptions are paid in advance, starting the day you choose a plan, and renew automatically each month or year until cancelled.
• Cancelling: you can cancel at any time from your account. Pro stays on until the end of the period you have paid for, and you won’t be charged again.
• Price changes: we will tell you at least 30 days before a new price applies to your subscription, so you can cancel before it does.
• Account: a subscription belongs to the Passport Photo Wiz account used to start it. We may suspend Pro if a payment fails or the service is misused.
• Stripe: our order process is conducted by Link, a Stripe company, as our reseller and Merchant of Record. Link charges your payment method, handles sales tax and provides customer service for payment inquiries, and you can manage your subscription at link.com as well as from your account. The Sold Through Link Terms also apply to your purchase.
• Refunds: see the Refund Policy.

“Support” and donation links are voluntary contributions to keep the free tool running, not payments for goods or services. They don’t unlock features and are generally not refundable.

We may change, improve or discontinue parts of the service. We aim to keep it available but don’t promise it will be uninterrupted. If we stop offering Pro, we will refund the unused part of any prepaid period.

The website, its software and content belong to us. Photos you make remain yours (or your customers’); we claim no rights in them.

The service, including the free editor, Pro, the photo check and the information on this website, is provided “as is” and “as available”, without warranties of any kind, express or implied, including any warranty that it is accurate, complete, error-free or uninterrupted, that it is fit for a particular purpose, or that any photo will be accepted.

To the fullest extent the law allows, we are not liable for any indirect, incidental, special or consequential loss, or for rejected or delayed applications, missed appointments or travel, government, photo or printing fees, retakes, lost profits or lost business, however they arise. Our total liability for any claim relating to the service is limited to the amount you paid us for Pro in the 12 months before the claim; the free editor is provided free of charge, and we have no liability to you for it.

Nothing in these terms limits rights you have under consumer law that cannot be excluded or limited.

If you use Pro for a business, you agree to cover our losses and reasonable legal costs from any claim made by your customers about photos you made for them, unless the claim is caused by our own breach of these terms.

If something goes wrong, please email us first at [email protected] and give us 30 days to try to put it right before starting any legal claim. These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. If you are a consumer, you keep any protections the law of your own country gives you.

We may update these terms. The effective date above shows when they last changed. For Pro subscribers, we will give notice of significant changes before they apply.